Terms & Conditions:
Alors! These are serious issues which will make sure your experience with Ooh La La! Vintage is smooth running, professional and to your satisfaction so read carefully.
The "COMPANY" refers to Ooh La La! Vintage
The "BUYER" refers to the purchaser of goods and services
The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.
We accept cheques, credit cards and offer a paypal option. Not withstanding delivery, the risk of the goods and the property in the goods shall not pass to the buyer until the goods are paid for in full prior to dispatch.
Prices of goods and services supplied from this date are correct but subject to market fluctuation. Any overseas orders shall be charged to the buyer at current exchange rates. The company has no control or liability over these rates.
Garment Fit and the sizing aspect:
Whilst the company will make every effort to assist the buyer with measurement statements and sizing techniques they are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the final fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or any other particular whatsoever.
Nothing is perfect in life and neither are vintage garments though we have made great effort to state where any wear and tear may be apparent. On the whole everything you see on-line is in near perfect condition to ensure customer satisfaction but please take this into consideration on receipt of your vintage buy.
The Company’s liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct loss and/or expense or any indirect loss and /or expense suffered by the buyer or liability to third parties incurred by the buyer. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.
In the event that you do wish to return the garment the please email us to let us know you are returning the item and why. Returns will then be at the discretion of Ooh La La! Vintage
You may return your order back to us up to 7 working days from receipt of your goods.
We are unable to refund on any items posted to us later than 7 working days from when they were received.
The following conditions apply:
1. Proof of postage must be obtained when the item is sent back. We are unable to refund on a purchase which has been lost on return to us.
2. All postage costs are non - refundable.
3. The item must be returned to us in the same condition it was sent to you.
4. Your card or cheque will be refunded & you will receive a confirmation by e:mail
Delivery cost is based on a scale of value to the order.
There is a minimum delivery cost of £5.00 per order under £9.99 to the UK and a maximum cost of £18.00 for orders over £150.00 to the UK. Overseas buyers must request a calculation of shipping cost.